Refund/Cancellation Policy

  1. All refund request must be submitted through email to
  2. Programs are priced based on ice cost, coaches and estimated number of attendees. Due to this, no refunds will be granted due to absences, transportation delays, inclement weather, dismissals, strike/work stoppage, natural disaster or reasons beyond the control of KNPS.
    1. Any cancellations due to park closure at Lasker Rink will result in a full refund (noncredit) for said day/days. Refunds will be issued at the end of the program.
  3. Make up sessions can be permitted in other programs pending space. Make ups must be completed within the same semester. (Fall, Winter, Spring and Summer) Missed classes do not roll over.
  4. Drop ins are permitted based on availability and are subject to a price increase.
  5. Refunds will be presented in the form of credits towards other KNPS programs unless otherwise indicated.
  6. For all programs there is a nonrefundable deposit of $150.
  7. A full refund will be granted up until 30 days prior to the start of the session. Cancellations after will forfeit all payments.
  8. KNPS has a zero-tolerance policy with respect to uncontrollable behavior, bullying, hazing, alcohol, tobacco, drugs and controlled substances, weapons of any kind, or any other activity which we deem illegal or not in conformance with KNPS standards. If a player is dismissed from the program due to any such circumstances, no refunds will be given.
  9. Students may transfer from one class to another during the semester if there is availability. Additional class fees may apply if there is a price differential between classes.
  10. KNPS reserves the right to cancel or change clinics and/or camps due to insufficient enrollment, prior to, or following, the first class of the program. A refund of the appropriate amount will be granted to those already registered.